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SURVEYSX – COOKIE POLICY

1. Introduction

This Cookie Policy explains which cookies and similar technologies we use on SurveysX, for what purposes they are used, and how you can manage your cookie settings.

SurveysX is operated by:
Trendsolve – Owner: Fikret Onur Çinsar (Sole Proprietorship)
Kurstr. 2, 13585 Berlin, Germany.

2. What are Cookies?

Cookies are small text files that are stored on your device when you visit our website.
In addition to cookies, we also use other tracking technologies:

  • Local Storage
  • Session Storage
  • Pixel Tags (e.g., Meta Pixel)
  • Scripts
  • Device Fingerprinting (only for Stripe Fraud Protection)

3. Legal Basis (GDPR + TTDSG)

3.1 Necessary Cookies (Allowed without consent)

Legal basis:
Art. 6 (1) lit. f GDPR (Legitimate Interest)
§ 25 (2) TTDSG

3.2 All Other Cookies (Consent required)

Legal basis:
Art. 6 (1) lit. a GDPR (Consent)
§ 25 (1) TTDSG

Consent is obtained via the Cookie Banner.

4. Cookie Categories

We use the following cookie categories:

  1. Technically Necessary Cookies (Login, Security, Session)
  2. Functional Cookies (Language, Settings)
  3. Analytics & Statistics Cookies (Google Analytics)
  4. Marketing & Tracking Cookies (Meta Pixel, Google Ads)
  5. Payment-related Cookies (Stripe)

5. Detailed Overview of All Cookies

5.1 Necessary Cookies (Technical / Security)

Cookie Name Provider Purpose Expiry Category
session_id SurveysX User Login, Session Handling Session Necessary
csrf_token SurveysX Security & Forms Session Necessary
XSRF-TOKEN SurveysX CSRF Protection Session Necessary
surveysx_locale SurveysX Language Settings 1 Year Functional
hostinger_session Hostinger Server Load Balancing Session Necessary
__cf_bm / __cfduid Cloudflare (if active) Bot Protection & DDoS Protection 30 Min – 1 Year Necessary

5.2 Payment-related Cookies (Stripe)

Cookie Name Provider Purpose Expiry
__stripe_mid Stripe Fraud Prevention, Payment Security 1 Year
__stripe_sid Stripe Session-based Payment Processing Session
m Stripe Fraud Detection 2 Years
cid Stripe Payment Device Recognition 1 Year

5.3 Analytics & Statistics Cookies (Google Analytics)

Cookie Name Provider Purpose Expiry
_ga Google Analytics User Identification 2 Years
_ga_ID Google Analytics Session Tracking 1 Year
_gid Google Analytics Page Views 24 Hours
_gat Google Analytics Request Throttling 1 Minute

5.4 Marketing & Tracking Cookies

Meta Pixel (Facebook)

Cookie Name Purpose Expiry
_fbp Advertising, Remarketing 3 Months
fr Personalized Ads 3 Months
tr Conversion Tracking Session

Google Ads / Conversion Tracking

Cookie Name Purpose Expiry
IDE Advertising 1 Year
ANID Ad Personalization 1 Year
NID Google Ad Services 6 Months
__gads Conversion Data 13 Months

6. Third-Party Tools & Data Transfer

Google (USA + EU Servers)
Active — Only with Consent

Meta / Facebook (USA + EU Servers)
Active — Only with Consent

Stripe (EU/USA)
Payment Service, necessary processing

Hostinger Germany (EU)
Hosting, Log files, Email

7. Managing Cookies by the User

SurveysX offers you the following options for managing cookies:

7.1 Cookie Banner (On first visit)

You can select the following options on your first visit:

  • Accept All
  • Accept Only Necessary Cookies
  • Save Selection
  • Enable/Disable Individual Categories

7.2 Changing Settings at Any Time

You can change your cookie settings at any time via the link in the footer ("Cookie Settings").

7.3 Management via Browser

Furthermore, you can manage cookies directly via your browser:

  • Block all cookies
  • Block third-party cookies
  • Automatic deletion when closing the browser
  • Individual Whitelist/Blacklist

Please note that blocking certain cookies may restrict the functionality of SurveysX and some services may no longer function properly.

8. Server Log Files

Our hosting provider Hostinger automatically processes the following server log files:

  • IP Address
  • Date and time of access
  • User-Agent (Browser/Device)
  • Accessed URL
  • Error messages

Retention Period: 90 Days
Purpose: Security, Abuse detection, System stability
Legal Basis: Art. 6 (1) lit. f GDPR

9. Changes to this Cookie Policy

We reserve the right to modify this policy at any time to adapt to technical developments or legal requirements.